Shipping policy

At Bloc à Main and Asvi, we value timely and safe delivery of your orders. This Shipping Policy explains how we process, ship, and deliver your products.

1. Shipping Partners

We currently ship orders through trusted carriers:

  • India Post

  • Speed Post (International Orders)

  • DTDC

The choice of courier depends on your location, the nature of the product, and service availability.

Processing Time

  • All orders are processed within 2–4 business days after payment confirmation.

  • Orders are not shipped on Sundays or public holidays.

  • For custom-made or pre-order products, the processing time will be mentioned in the product description.

Shipping Rates & Delivery Time

  • Domestic Shipping (India):

    • Standard delivery: 5–10 business days depending on the destination.

    • Remote locations may take longer.

  • International Shipping (if applicable):

    • Delivery times vary based on destination and customs clearance.

    • Customers are responsible for any duties, taxes, or import fees applicable in their country.

  • Tracking Your Order

    • Once your order is shipped, you will receive a tracking number and courier details via email/WhatsApp.

    • You can track your shipment directly on the carrier’s website.

    Damages or Delays

    • We take utmost care in packaging your products securely.

    • However, if your order is damaged during transit, please contact us within 48 hours of delivery with photos, and we’ll assist you immediately.

    • Shipping delays due to courier service disruptions, weather, or natural events are beyond our control, but we will do our best to support you.

  • Incorrect Address or Failed Delivery

    • Customers are responsible for providing the correct shipping address at checkout.

    • If a package is returned due to an incorrect address or failed delivery attempts, reshipping charges may apply.